LOAN APPLICATION CALL CENTER

1. BILINGUAL

All of our call center agents are bilingual English and Spanish. We are well trained & specialized in Loan Application Intake. We have proven call scripts, rebuttals, and follow-up processes to convert your traffic to leads.

2. PHONE & CRM SYSTEMS

Our Phone & CRM systems offer transparency for our agents’ performance that will satisfy any of your supervising, monitoring, and training requirements. We can also integrate our system with your Sales CRM to ensure seamless and timely leads flow.

3. DEDICATED 24/7/365

We understand the value of your marketing efforts and offer flexible schedules to handle your traffic. You will always have a dedicated team standing by to convert leads and weather any surge of traffic.

4. CREDIT REPORT ANALYSIS

Our systems are integrated with Universal Credit and SmartCredit services to do credit soft-pull for the applicants. As the credit reports are pulled, our system will parse and analyze the data for you. Results will be inserted into the CRM that will eliminate double entry and allow further automation in the decision-making process.